Refund Policy

At Pulse Fashion, we are committed to ensuring that you are satisfied with your purchase. If something isn’t right, we are here to make it right with a smooth and efficient refund process.

Eligibility for Refunds:

Refunds are available for items returned within 7 days of delivery. To be eligible for a full refund:

The item(s) must be in their original condition – unworn, unwashed, and with all tags attached.
Items must be returned in their original packaging.

Please note that items marked as “Final Sale” or “Non-Returnable” are not eligible for refunds.

Refund Process:

Once we receive your returned item(s) and verify their condition, we will initiate your refund. Here’s what to expect:

Inspection: Upon receiving the returned items, they will undergo a quality check to ensure they meet the return conditions.
Approval: Once the return is approved, we will process the refund to your original method of payment.
Refund Timeline: Refunds typically take 5-7 business days to reflect in your account after processing. Please note that this timeline may vary depending on your payment provider.

Refund Exceptions:

Shipping fees are non-refundable, unless the item was defective or incorrectly shipped.
If an item does not meet the return conditions, it may not qualify for a refund or only qualify for a partial refund.

Need Assistance?

If you experience any issues with the refund process, or if you have any questions, don’t hesitate to reach out to our support team. We’re here to help make things right!