Shipping Return Policy
Shipping Return Policy
At Pulse Fashion, your satisfaction is our top priority. We strive to offer high-quality products, but if for any reason you are not fully satisfied with your purchase, we are here to assist you in returning or refunding your item(s).
Return Period:
You have 7 days from the date of delivery to return any item(s) for a full refund, no questions asked. We understand that finding the right fit or style can take time, and we want to ensure you are happy with your purchase.
Condition of Returned Items:
To ensure smooth processing, the items must be returned in their original condition. This means they should be unworn, unwashed, and include all original packaging with the tags still attached. We recommend trying on your purchases without removing the tags to ensure they meet your expectations before making a final decision.
Simple Return Process:
We’ve made the return process easy and hassle-free! Simply visit the Return Center on our website and enter your order details to initiate a return. Once your return request is approved, you will receive a prepaid return shipping label, making it even easier for you to send the item back to us.
Refunds:
Once your returned item is received and inspected, we will process your refund. Please note that it may take 5-7 business days for the refund to be reflected in your original payment method. We appreciate your patience and will keep you informed throughout the process.
Exchanges:
Unfortunately, we do not offer direct exchanges at this time. If you need a different size, color, or item, please return your original purchase and place a new order for the replacement.
At Pulse Fashion, we want every customer to feel confident and satisfied with their experience. If you have any further questions or need assistance with your return, feel free to contact our customer support team, and we’ll be happy to help.